Contact us


We have a dedicated Pension Team that is on hand to support you.  If you have any questions about anything that’s included on this website, or the process in general, please get in touch:

Talk to us

Talk to us:

0800 7311919 (Monday – Friday, 8:30am until 5:00pm)
+44 203 023 3420 (International)

Write to us

Write to us:

BT Pension Scheme
Venture House
Venture Way
Chesterfield
S41 8NR

Please note this portal can only respond to you on queries about the BT Pension Scheme, any HR related queries will need to be submitted using BT HR self-service on https://hr.bt.com/en-gb/ (if on the intranet) or by calling 0800 181 4321.